How to Collect with Grace and Ease

When it comes to making collect calls, does that thought make you feel uncomfortable? Are you worried that the customer… Will get mad at you? Insult you? Insult your work? Let’s nip those worries in the bud! A couple weeks ago, I recorded this Facebook Live Video about collections. I’ll post it right here, butContinue reading “How to Collect with Grace and Ease”

Holocaust Remembrance Day

About 20 years ago, my mom and I went on a European tour. We visited Switzerland, Austria, and Germany. One of the tours included a trip to the Dachau Concentration Camp. At the very beginning of the tour, they station a museum to read up on the history and look at pictures from the times.Continue reading “Holocaust Remembrance Day”

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